kitchen with carpet

Our Guarantee

Our kitchens and bedrooms are covered by a comprehensive guarantee, helping to give you total peace of mind.

Guarantee for supply of kitchen & bedroom furniture

Kitchen Guarantee

From the day of purchase/fitting

  • Carcasses, hinges, drawers all carry a lifetime guarantee
  • Kitchen doors are covered by the manufactures 6 year guarantee
  • Appliances are covered by the relevant manufacturers guarantee. (Please refer to the documents included with the appliances)
  • Laminate work surfaces carry a 10-year manufacturers guarantee (Excluding worktop joints)
  • Granite/Quartz/Corian worktops are covered by the relevant supplier (10-year guarantee, excluding worktop joints)
  • Sinks; manufacturers guarantee depends on material as follows:
  • Stainless Steel – 1 year
  • Silgranite – 25 years
  • Chrome tsps. – 2 years

Your Fineline Kitchen Furniture Guarantee is subject to the following conditions

  • The furniture has been installed by a Fineline recommended fitter
  • All recommended cleaning instructions have been adhered to
  • The furniture has been used for domestic purposes only
  • The furniture has not been subject to overloading
  • The Guarantee is non-transferable
  • The fitted furniture has not been tampered with by any other persons
  • All repair work must be carried out by a Fineline appointee only

 

Bedroom Furniture Guarantee

About your guarantee

On completion of your fitted Bedroom and once the balance has been paid your guarantee will commence. (please note the guarantee will be invalid if any monies are outstanding)

From the day of purchase/fitting

  • Carcasses, hinges, drawers all carry a lifetime guarantee
  • Doors and other Vinyl products carry a 6-year manufacturer guarantee
  • Door accessories carry 12 months’ manufacturers guarantee. (includes Handles, Lights etc.)

Your Fineline Guarantee is subject to the following conditions

  • The furniture has been installed by a Fineline recommended fitter
  • All recommended cleaning instructions have been adhered to
  • The furniture has been used for domestic purposes only
  • The furniture has not been subject to overloading
  • The Guarantee is non-transferable
  • The fitted furniture has not been tampered with by any other persons
  • All repair work must be carried out by a Fineline appointee only

The guarantee does not cover the items listed below:

  • Any damage caused by natural wear and tear.
  • Natural colour fading caused by prolonged exposure to direct sunlight
  • Movement of wardrobe infill or worktop caused by natural movement of the house’s structure for installations over 30 days old.  This also includes settlement of furniture if fitted on top of carpet.
  • Electrical and light fittings, bulbs, mirrors and glass.
  • Accidental damage caused because of an unexpected and non-deliberate action

The Fitting of your Fineline furniture

A 12 months’ guarantee is covered by your recommended fitter.

Please note: After the first 12 months, any work regarding installation issues, will incur a charge (to be advised at the point in time)

Door care & maintenance

Foil Doors

For product cleaning only use a 5% water (liquid soap) solution, wiping with a damp (not wet) cloth, finally dry with a soft clean cloth. Dust with a soft cloth only. Do not use wax-furniture polish, abrasive or aggressive cleaners, bleach or other hypochlorite (chlorine) based cleaners, multi-purpose cleaners, dilutes, acetone, alcohol, solvent or similar products on the door as this will damage the surface.

 

Vinyl Doors

For product cleaning only use a 5% water (liquid soap) solution, wiping with a damp (not wet) cloth, finally dry with a soft clean cloth. Dust with a soft cloth only. Do not use wax-furniture polish, abrasive or aggressive cleaners, bleach or other hypochlorite (chlorine) based cleaners, multi-purpose cleaners, dilutes, acetone, alcohol, solvent or similar products on the door as this will damage the surface.

If the doors are supplied with a protective film on the face, they must not be directly exposed to direct sunlight. It is recommended that the film be removed as soon as possible.

 

PVC Doors

For product cleaning only use a 5% water (liquid soap) solution, wiping with a damp (not wet) cloth, finally dry with a soft clean cloth. Dust with a soft cloth only. Do not use wax-furniture polish, abrasive or aggressive cleaners, bleach or other hypochlorite (chlorine) based cleaners, multi-purpose cleaners, dilutes, acetone, alcohol, solvent or similar products on the door as this will damage the surface.

If the doors are supplied with a protective film on the face, they must not be directly exposed to direct sunlight. It is recommended that the film be removed as soon as possible.

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