Our Guarantee
Our kitchens and bedrooms are covered by a comprehensive guarantee, helping to give you total peace of mind.
-
• The furniture has been installed by a Fineline recommended fitter
• All recommended cleaning instructions have been adhered to
• The furniture has been used for domestic purposes only
• The furniture has not been subject to overloading
• The Guarantee is non-transferable
• The fitted furniture has not been tampered with by any other persons
• All repair work must be carried out by a Fineline appointee only
-
• The furniture has been installed by a Fineline recommended fitter
• All recommended cleaning instructions have been adhered to
• The furniture has been used for domestic purposes only
• The furniture has not been subject to overloading
• The Guarantee is non-transferable
• The fitted furniture has not been tampered with by any other persons
• All repair work must be carried out by a Fineline appointee only
The guarantee does not cover the items listed below:
• Any damage caused by natural wear and tear.
• Natural colour fading caused by prolonged exposure to direct sunlight.
• Movement of wardrobe infill or worktop caused by natural movement of the house’s structure for installations over 30 days old. This also includes settlement of furniture if fitted on top of carpet.
• Electrical and light fittings, bulbs, mirrors and glass.
• Accidental damage caused because of an unexpected and non-deliberate action
The Fitting of your Fineline furniture:
A 12 months’ guarantee is covered by your recommended fitter.
Please note: After the first 12 months, any work regarding installation issues, will incur a charge (to be advised at the point in time).
-
Foil Doors
For product cleaning only use a 5% water (liquid soap) solution, wiping with a damp (not wet) cloth, finally dry with a soft clean cloth. Dust with a soft cloth only. Do not use wax-furniture polish, abrasive or aggressive cleaners, bleach or other hypochlorite (chlorine) based cleaners, multi-purpose cleaners, dilutes, acetone, alcohol, solvent or similar products on the door as this will damage the surface.
Vinyl Doors
For product cleaning only use a 5% water (liquid soap) solution, wiping with a damp (not wet) cloth, finally dry with a soft clean cloth. Dust with a soft cloth only. Do not use wax-furniture polish, abrasive or aggressive cleaners, bleach or other hypochlorite (chlorine) based cleaners, multi-purpose cleaners, dilutes, acetone, alcohol, solvent or similar products on the door as this will damage the surface.
If the doors are supplied with a protective film on the face, they must not be directly exposed to direct sunlight. It is recommended that the film be removed as soon as possible.
PVC Doors
For product cleaning only use a 5% water (liquid soap) solution, wiping with a damp (not wet) cloth, finally dry with a soft clean cloth. Dust with a soft cloth only. Do not use wax-furniture polish, abrasive or aggressive cleaners, bleach or other hypochlorite (chlorine) based cleaners, multi-purpose cleaners, dilutes, acetone, alcohol, solvent or similar products on the door as this will damage the surface.
If the doors are supplied with a protective film on the face, they must not be directly exposed to direct sunlight. It is recommended that the film be removed as soon as possible.
Kitchen Guarantee
From the day of purchase/fitting
Carcasses & drawers all carry a 15 year guarantee
Hinges carry a manufactures lifetime guarantee
Kitchen doors are covered by the manufactures 6 year guarantee
Appliances are covered by the relevant manufacturers guarantee. (Please refer to the documents included with the appliances)
Laminate work surfaces carry a 10-year manufacturers guarantee (Excluding worktop joints)
Granite/Quartz/Corian worktops are covered by the relevant supplier (10-year guarantee, excluding worktop joints)
Sinks; manufacturers guarantee depends on material as follows:
Stainless Steel – 25 years
Silgranite – 25 years
Chrome tsps. – 5 years
Bedroom Guarantee
About your guarantee
On completion of your fitted Bedroom and once the balance has been paid your guarantee will commence. (please note the guarantee will be invalid if any monies are outstanding)
From the day of purchase/fitting
Carcasses & drawers all carry a 15 year guarantee
Hinges carry a manufactures life-time guarantee
Doors and other Vinyl products carry a 6-year manufacturer guarantee
Door accessories carry 12 months’ manufacturers guarantee. (includes Handles, Lights etc.)
Our Showrooms
Head Office & Showroom
Oldham
Showroom